Eligible for a refund within 7 days of purchase if:

• You have not accessed or downloaded the product or

• The Product has a verified, reproducible defect that we cannot resolve after you provide access/details and allow reasonable time for support.

Not eligible when:

• Access to the product has been granted, including the ability to download or use the files

• The product works as described

• Incompatibility is caused by third-party apps, custom code, or server limitations outside our control

• You purchased by mistake or changed your mind

• You don’t have enough skills to use the item.
• The issue you mentioned is not correct.

If a critical defect is confirmed and cannot be fixed, we’ll issue a refund or provide an alternative solution at our discretion.